AIS Earns Top Honors at Twimbit Telecom Awards 2025 – Telco of the Year and Telco to Ace Loyalty Program

Brickinfo News Agency – AIS, a prominent telecommunications provider in Thailand, recently received two significant accolades at the Twimbit Telecom Awards 2025. The awards, presented by Singapore-based business and technology research firm Twimbit, recognized AIS as “Telco of the Year (Growth Markets)” and “Telco to Ace Loyalty Program” for the second consecutive year. These awards highlight the company’s focus on sustainable business development and customer service.

The “Telco of the Year (Growth Markets)” award acknowledges telecommunications providers that demonstrate effective navigation of dynamic market conditions, expansion of connectivity, and promotion of digital inclusion. This recognition is based on several criteria, including revenue growth, EBITDA growth, net profit growth, market share expansion, and the organization’s innovation in new technologies, products, services, or business models that create value for the company and its customers.

AIS’s second consecutive win for “Telco to Ace Loyalty Program” reflects its approach to loyalty program design, offering personalized benefits that cater to individual customer needs. Evaluation for this award considers customer retention rate, program design quality, seamless omnichannel integration, and the ability to foster long-term customer engagement and relationships.

Mr. Somchai Lertsutiwong, Chief Executive Officer of AIS, commented on the achievement, stating, “Receiving these two prestigious awards is a testament to AIS’s unwavering commitment to continuous organizational development—both in terms of strategic direction and growth within highly competitive markets—as well as our readiness to compete at the Asia-Pacific level. It also reflects our deep understanding of customer needs and our dedication to building lasting relationships by delivering the best possible user experience across every touchpoint. These accolades serve as a powerful motivation for us to continue advancing toward sustainable growth in all dimensions, while leveraging digital technologies to enhance and personalize experiences that meet—and exceed—our customers’ evolving expectations.”