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Gartner Forecasts Radical Shift in Data and AI Landscape by 2026 as Human-AI Collaboration Becomes Mandatory

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ผลสำรวจ Gartner พบ องค์กรที่ใช้แนวทาง ธรรมาภิบาล AI และประเมินระบบ GenAI อย่างสม่ำเสมอ มีโอกาสสร้างมูลค่าทางธุรกิจสูงขึ้นถึง 3 เท่า พร้อมเปิด 5 แนวทางปฏิบัติสำคัญเพื่อเพิ่มผลตอบแทนจาก Generative AI

Brickinfo News Agency – Gartner, Inc. has unveiled its top strategic predictions for data and analytics (D&A) for 2026 and beyond, signaling a future where the boundaries between human and machine intelligence become increasingly blurred. The forecast, shared during a briefing in Bangkok, suggests that Artificial Intelligence will fundamentally restructure leadership roles, recruitment standards, and global productivity markets. By 2027, the firm expects a significant shift in the workforce, with 75% of hiring processes projected to include mandatory testing for AI proficiency to ensure human-AI collaboration becomes a core organizational competency.

The rapid evolution of Generative AI (GenAI) and AI agents is poised to disrupt the software industry, creating the first major challenge to mainstream productivity tools in three decades. Gartner predicts this shift will lead to a $58 billion market shakeup by 2027 as content creation moves away from “blank canvas” manual work toward AI-led synthesis and continuous rewriting. “The pace of change in data and artificial intelligence is so rapid that each year feels like stepping into a new chapter of a science-fiction novel,” stated Rita Sallam, Distinguished VP Analyst at Gartner. She noted that AI systems are transitioning from support tools to active collaborative partners.

Looking toward the end of the decade, the volume of data generated is expected to explode, driven by physical AI applications rather than digital ones. By 2029, AI agents interacting with the physical world—through spatial and multiagent scenarios—are projected to generate 10 times more data than all digital AI applications combined. This surge offers a unique opportunity for “world models” to learn patterns and improve simulation accuracy. To manage this complexity, Gartner predicts that by 2030, half of all organizations will deploy autonomous AI agents to interpret governance policies and technical standards into machine-verifiable data contracts.

However, the path to AI integration is not without risk. Gartner warns that 50% of AI agent deployment failures by 2030 will likely stem from insufficient governance and poor interoperability between systems. In the near term, ungoverned decisions made via Large Language Models (LLMs) could lead to significant financial and reputational losses. Sallam advises that D&A leaders should “experiment with data governance agents in low-risk pipelines” and ensure that “analytic workflows are redesigned to include a required evaluation stage” before attempting to scale these technologies.

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Leadership dynamics are also expected to transform, with human relational skills becoming the primary differentiator for successful AI implementation. By 2030, 60% of organizations that achieve success with AI will be led by executives who prioritize coalition-building and influence. As a result, Chief Data and Analytics Officers (CDAOs) with strong interpersonal mastery are increasingly expected to move into C-suite roles, including CEO. Furthermore, universal semantic layers will be treated as critical infrastructure, essential for maintaining accuracy and managing costs across multiagent systems.

Finally, the responsibility for content risk is shifting. By 2028, 50% of these roles are expected to migrate from legal and cybersecurity departments directly into AI engineering teams. This transition aims to embed ethical and legal controls directly into the design phase of AI models, allowing for faster and more responsible innovation. Sallam emphasized that leaders who fail to modernize their talent and technology strategies risk leaving their organizations permanently behind as the era of agentic AI takes hold.