AI Reshaping Workforce Structures and Corporate Value Creation, Says True Corporation CEO

Brickinfo News Agency – Artificial intelligence is fundamentally shifting corporate organizational structures and value creation models rather than merely replacing conventional jobs, according to business data and insights shared by True Corporation. Speaking on workforce shifts, Sigve Brekke, Group CEO of True Corporation Public Company Limited, highlighted that organizations must restructure operational frameworks and decentralize decision-making as artificial intelligence democratizes specialist knowledge across industries.

Labor market trends indicate rapid technological adoption across sectors. Data from the Thailand Development Research Institute showed that AI-related job postings in Thailand expanded by 31% year-on-year by mid-2025, alongside approximately 1.3 million new AI roles recorded globally by LinkedIn over a two-year period. In addition, an analysis of over 800,000 workplace ChatGPT interactions conducted by OpenAI revealed that 43.5% of occupation-specific inquiries involved tasks typically handled outside the user's primary occupation, demonstrating how digital tools enable cross-functional problem-solving while preserving the necessity of human oversight.

Addressing organizational design, True Corporation noted that modern enterprises are shifting away from rigid departmental silos toward flatter decision-making hierarchies. Rather than replacing human oversight with autonomous agents, the company implemented an internal framework known as the Nano Cluster model. This structure partitions the national market into approximately 6,000 localized segments, equipping regional teams with centralized data analytics covering sales, operational costs, and infrastructure metrics alongside automated predictive recommendations to expedite operational execution without headquarters bottlenecks.

Survey data gathered at the CP Innovation Exposition and Symposium 2026 indicated that 58% of respondents view operational efficiency and productivity as the primary advantage of AI deployment, compared to 20% prioritizing decision-making, 12% identifying new business lines, and 10% citing customer experience. Corporate leadership emphasized that focusing exclusively on operational velocity overlooks commercial innovation, comparing the trend to the technological shift from mechanical timepieces to multipurpose smartwatches. Furthermore, addressing misconceptions that digital transformation rests solely with information technology divisions—a view held by roughly 20% of surveyed attendees—corporate executives stressed that strategic redesign, structural governance, and organizational alignment remain primary responsibilities of executive leadership.