Thailand Cyber Wellness Index 2026 Hits Advanced Level as Digital Literacy Gap Persists

Brickinfo News Agency – Thailand's overall digital wellness score increased to an Advanced level of 0.724 in 2026, up from 0.51 in 2023, according to findings from the fourth annual Thailand Cyber Wellness Index (TCWI) released by AIS, though critical gaps in digital literacy and information verification remain widespread.

The nationwide study evaluated 77,492 respondents across seven dimensions: digital use, digital skills, digital communication and collaboration, digital identity and rights, digital safety and security, cyberbullying, and digital relationships. The research highlights five critical digital trends shaping Thailand's current digital landscape.

Saichon Submakudom, Chief Corporate Communication Officer of AIS, stated: "This year's Thailand Cyber Wellness Index presents an encouraging sign that Thai people are becoming increasingly prepared to navigate the digital world. At the same time, the findings show that being proficient in technology does not necessarily mean being able to recognize misleading information or understand online risks. Thailand must now move beyond enabling people to access and use technology. We need to empower people to think critically, verify information, stay safe, and act responsibly toward others."

The data indicates that while overall digital wellness has reached record highs, one in six Thai citizens still requires further skill development. A distinct divergence emerged between technological operation and comprehension: while Digital Use achieved an average score of 0.720, Digital Literacy registered the lowest among all dimensions at 0.653. Researchers noted that the proliferation of generative AI—capable of generating convincing text, audio, images, and video—makes verification and critical evaluation essential for everyday users.

Online crime also poses a broad threat, with 20.7% of surveyed Thais—approximately one in five—reporting encounters with online scams, such as fraudulent links, phishing messages, impersonation, and financial fraud.

Demographic disparities were pronounced among younger and older populations. Generation Alpha children aged 10 to 15 recorded an average score of 0.61, falling below the national benchmark, with 29.4% categorized as needing immediate development in information literacy, digital safety, and understanding digital footprints. Cyberbullying wellness metrics dropped progressively as youth aged, decreasing from 0.82 among children aged 10–12 to 0.76 among those aged 13–15, and 0.75 among youth aged 16–22.

In terms of artificial intelligence, nationwide AI comprehension rose from 3.18 out of 5 in 2025 to 3.30 in 2026. However, an AI divide persists across age groups: individuals aged 23–29 posted the highest competence score at 3.61, whereas adults aged 60 and older scored 2.53. To address these varied vulnerabilities across age brackets, digital diagnostic tools and educational resources, including the Aunjai Cyber AI Literacy curriculum, continue to be deployed across public and private sectors.