The cloud deployment links ONYX Hospitality Group’s headquarters with its portfolio of properties, which includes brands such as Amari, OZO, Shama, and Oriental Residence. The system centralizes high-volume operational workflows, enterprise resource planning (ERP), and data analytics while providing local data governance and managed support. This digital transformation framework is designed to facilitate the group’s planned portfolio expansion from more than 45 properties to over 70 properties by 2030.

As part of this technology initiative, the hospitality management firm is constructing a centralized enterprise data platform. This architecture consolidates guest reservations and operational records into a cloud-based data warehouse, integrating directly with its Customer Relationship Management (CRM) software to process customer data and support target marketing initiatives.

Phiphat Khanonwet, Head of Information Technology at ONYX Hospitality Group, stated that establishing a stable technological foundation is necessary to scale operations, improve service delivery, and maintain operational efficiency as customer requirements evolve across regional markets.

Phupa Akavipat, Chief Enterprise Business Officer at Advanced Info Service Public Company Limited (AIS), noted that the implementation provides enterprise-grade cloud capabilities combined with local in-country data management, enabling regional hospitality businesses to scale their systems across multiple markets while maintaining secure data governance.

• Businesses interested in AIS Cloud can find more information and contact AIS Business at https://www.ais.th/business/enterprise/technology-and-solution/cloud-and-data-center   

The post ONYX Hospitality Group Adopts AIS Cloud to Modernize Infrastructure and Support Regional Expansion appeared first on Brickinfo News Agency.