To manage the unprecedented traffic, network and IT teams from True Corporation activated a War Room at the Business Network Intelligence Center (BNIC). The teams deployed AI-powered Autonomous Network technology to monitor and manage network performance around the clock. This real-time, AI-driven intelligent traffic management was used to optimize network loads in high-density usage areas and expand 5G and 4G capacity ahead of the registration launch to ensure continuous nationwide connectivity and data transmission security.

Geographically, Bangkok recorded the highest level of application usage on the first day of registration. Looking at the top provincial data, the capital was followed by Chon Buri, Samut Prakan, Pathum Thani, and Nonthaburi. On a broader regional scale, the Central region, which includes Bangkok and its metropolitan area, led the country in data traffic, followed in descending order by the Northeastern, Southern, Northern, Eastern, and Western regions.

True Corporation emphasized that maintaining digital connectivity is critical during key national moments, particularly for government services that require simultaneous nationwide access by a large number of users. By stationing network and IT engineers at the BNIC War Room before registration began, the company aimed to leverage its AI and autonomous technologies to support large-scale national digital platforms, ensuring that customers could access the application during critical peak hours.

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